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info@epitech.co.za | 067 112 8310
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Epitech Mobile Applications

Privacy Policy

This Privacy Policy explains how Epitech Global Investments collects, uses, stores, and protects your information when you use our mobile applications and related services.

Policy Details

Clear, Practical, and Google Play Ready

Effective date: 04 May 2026

1. Who We Are

  • Company: Epitech Global Investments
  • Website: https://epitech.co.za
  • Email: info@epitech.co.za
  • Phone: 067 112 8310

2. Information We Collect

  • Account details such as your name, email address, and phone number.
  • App usage data such as feature interactions, timestamps, and basic diagnostic logs.
  • Device information such as device model, operating system version, and app version.
  • Support information when you contact us directly.

3. How We Use Your Information

  • To create and manage user accounts.
  • To provide app features and maintain service reliability.
  • To respond to support requests and communicate service updates.
  • To monitor performance, improve usability, and prevent abuse.

4. Database and Hosting (Supabase)

  • We use Supabase as part of our backend and database infrastructure.
  • Data submitted through our applications may be stored and processed on Supabase infrastructure.
  • Access to data is restricted to authorized personnel and service functions.
  • We use reasonable technical and organizational safeguards to protect data.

5. Sharing of Information

  • We do not sell your personal information.
  • We may share data with trusted service providers only when needed to operate the app.
  • We may disclose data if required by law, regulation, or legal process.

6. Data Retention

  • We keep personal information only as long as necessary for the purposes described in this policy.
  • When data is no longer needed, we delete or anonymize it where reasonably possible.

7. Security

  • We apply reasonable security controls to protect personal information.
  • No system is completely secure, but we continuously improve safeguards and monitoring.

8. Your Rights

  • You may request access to personal information we hold about you.
  • You may request correction or deletion of your data where applicable.
  • You may contact us to object to or limit specific processing activities, where legally permitted.

9. Children's Privacy

  • Our apps are not intended for children under 13 without parental or guardian involvement.
  • If we become aware that we collected personal information from a child unlawfully, we will take steps to remove it.

10. International Processing

  • Depending on service infrastructure, data may be processed in jurisdictions outside South Africa.
  • Where applicable, we use safeguards appropriate to protect transferred personal data.

11. Changes to This Policy

  • We may update this Privacy Policy from time to time.
  • Material changes will be reflected on this page with an updated effective date.

12. Contact Us

  • Email: info@epitech.co.za
  • Phone: 067 112 8310
  • Website: https://epitech.co.za/contact.html
Questions About Privacy?

Talk to Epitech Directly

If you need this policy in a custom format for app store submission or enterprise onboarding, contact us and we will assist.

Contact Epitech Email Policy Team